FAQ
f1- What are your pharmacy work hours ?
pharmacybuyonline.com serves you 24 hours a day, 7 days a week and 365 days a year. Our customer service representatives will be replying all your e-mails less than 12 hours. 

2- Are your products brand or generic ? 
The products listed on 
pharmacybuyonline.com are all BRAND NAME, unless it writes generic. 

3- Are your prices in US Dollars?
Yes. All the prices listed are in United States Dollars. 

4- Do you ship overseas?
Yes. We ship worldwide. 

5- Will I save money, while ordering from your company?
Yes, you will be saving about 40-90 % while ordering and even at the first order you may be saving hundreds of USD. 

6- How long will it take my order to get delivered ?
It depends on the country you are located. European orders usually get delivered in 24-48 hours after shipped USA- Canada orders usually get delivered in 10 business days. (It may take up to 15- 17 business days according to the customs purposes ) Asian orders usually get delivered in 10 business days 

7- How much you charge for shipping?
No matter how big or small your order is. PharmacyBuyOnline.com charges a shipping fee USD 20 per every order. 

8- What will happen if my order is not delivered or damaged? 
You don’t need to worry. Reshipment is always possible. You can also ask for a refund. 

9- How can I cancel my order ?
You can cancel your order before it has been shipped. Once it has been shipped to your address , full refund is not possible. 

10- My order has been shipped. Can I still cancel my order?
You can still cancel the order be shipping your order back to us. However we deduct the shipping fee and restocking fee from the refund. 

11- How can I pay for my order? 
You can pay by using Visa and Mastercard. Also Western Union and Moneygram payment options are available 

12- Is it safe to use my credit card?
Absolutely yes!! We have taken all every precaution to have your transaction secure. PharmacyBuyOnline.com utilizes SSL ( Secure Sockets Layer ) . All account information submitted to us is safely isolated from unauthorized internet access. 

13- Are there any additional taxes?
No sales tax is being charged ! 

14- I only received part of my order ?
If your order is big in volume, we may take the liberty of shipping your order in 2 or more separate shipments. In this case feel relaxed and wait for the deliveries. 

15- Is discreet shipping possible ?
Yes we ship your order discreetly and unmarked